Privacy Policy

Your Privacy Matters

This Privacy Policy explains how TravelGo ("we", "us", "our") collects, uses, and protects the personal information you share with us when you use our website and place an order.

Information We Collect

• Name, phone number, and delivery address
• Email address (if provided during account registration)
• Order history and items purchased
• Payment details relevant to Cash on Delivery, bKash, or Nagad transactions (we do not store card numbers)
• Basic device/browser information for improving site performance

How We Use Your Information

• To process and deliver your orders
• To contact you regarding order status, delivery, or support requests
• To send order confirmations and occasional promotional updates (you can opt out anytime)
• To improve our website, products, and customer experience
• To prevent fraud and keep our platform secure

Information Sharing

We do not sell your personal information to third parties. We only share necessary details (such as your name, phone, and address) with our courier partners to complete delivery, and with payment providers to process bKash/Nagad transactions.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we encourage you to keep your account details confidential.

Your Choices

• You can request to view, update, or delete your account information by contacting us.
• You can unsubscribe from promotional messages at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For any privacy-related questions, reach us at travelgoinbox@gmail.com or 01783-442718.